Security, Privacy & Cookies

You may have concerns about the security of your money on the internet or how your personal information is protected from misuse. This section explains our web security promise, the measures we take to protect you and what you can do to protect yourself from online fraud.

Security


How we keep this site secure

We ensure we’re using appropriate security measures to keep your information safe. This means:

  1. Our systems operate on 128-bit secure encryption. Look for the yellow padlock symbol in your browser status bar
  2. A team of independent security experts regularly tests our website

We don’t guarantee the Site will be fault free and don’t accept liability for any errors or omissions that occur.

Security notice

You should note that ordinary e-mail is not secure. Please do not send us any confidential information via email. We will only use e-mail to send you account information such as your account balance and transaction information or special offers if you have given your consent for us to do so. We will not use e-mail to send other confidential personal information to you.

Phishing

APS will never send you an email requesting personal, secure or any other confidential information. Do not reply to any such emails or disclose any personal information within these emails, or on any website you’re directed too.

If you think you have received a fraudulent email that looks like it is from APS, forward the entire email including the header and footer to fraud@apsgroup.com and then delete it from your email account.

Cookies


Cookies policy

We’re committed to ensuring that all site visitors’ privacy is protected and that they have a positive experience on the APS website. We use cookies to provide you with the best possible online experience on our website. However, if you’d like to, you can change your cookie settings at any time.

We don’t put personal information in our cookies and the majority of cookies are there to support processes and will expire when the browser is closed. Any persistent cookies are to improve user experience.

What is a cookie?

A cookie is a text-only string of data, which often includes a random unique identifier that is sent to your computer or mobile phone browser from a website’s computer and is stored on your device. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

On the APS website, we may use cookies to record information about your online preferences and allow us to tailor the websites to your interests and needs. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of this website‘s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If cookies are enabled during the course of any visit to this website, the pages you see, along with a cookie, are stored to your device. On a repeat visit, the APS website may check to see, and find, any cookie left there on the last visit to enable us to present personalised features. We may also look at IP addresses to add general information about the country, city or region in which you are located, along with your domain name (e.g. what internet service provider you use).

There are two types of cookies that may be used across the APS website:

  • Session Cookies

These are temporary cookies that remain in the cookie file of your browser until you close the browser. They enable information to be maintained across pages of our site pursuant to providing you with a better experience. These cookies can’t personally identify you and they’ll expire when you close down your browser.

  • Persistent Cookies

These remain in the cookie file of your browser for much longer (though how long will depend on the life time of that specific cookie). These cookies help us recognise you as a unique visitor (just a randomly generated number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly. On some of our sites, as with session cookies, they also enable information to be maintained across pages of our site and avoid you having to re-enter information.

Cookies can’t be used by themselves to identify you. It’s important to note that at no time will we or our service providers attempt to identify you individually during your access of our website, and at no time do we know who you are or what pages you individually have been looking at – we simply aggregate the relevant information to create the market segments of groups of people.

Google Ad-Preferences

Google sets a cookie on your browser that anonymously captures your interests allowing their advertising partners to present products and services on their websites that are relevant to you. Google are in full control of these cookies. You can change your Google Ad-Preferences or find out more about Google Ad-Preferences by visiting: www.google.com/ads/preferences/

Why does APS use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.

We also use a number of independent measurement and research companies. They gather information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the services we provides to our users. All third parties are strictly required not to use any information for their own business or other purposes and at no time does the information identify you individually.

Third Party Cookies on APS pages

Authorised Third Parties serve cookies via our sites, under our direct control. These are used to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We can’t identify you personally in this way.

Control Cookie Settings

The majority of browsers will have a default ‘medium’ cookie setting, allowing 1st party cookies but blocking 3rd party cookies. You can change your cookie settings via your browser through the following paths:

Internet Explorer: Tools > Internet Options > Privacy
Firefox: Tools > Options > Privacy
Google Chrome: Settings > Privacy > Content Settings

To opt-out of authorised third party cookies on this website please visit the Adobe Privacy Centre.

If you wish to immediately remove these cookies then please go to the Adobe Privacy Choices webpage.